Certified Digital Payments Expert (CDPE)

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Certified Digital Payments Expert

About The Course

Who is The Course For

Course Content

Course Details

Course Perks

About this Course

The Certified Digital Payments Expert program presents best practices in the payments industry, providing knowledge on major concepts and players, key technologies and channels, current day payment technology platforms and processing and securitization of payment transactions

Today, knowledge on digital payments, its technologies and operations provide immediate insight into consumer patterns and experience, speeding your ability to come up with the right strategy required to make the precise decisions, define appropriate digital product enhancements and stay ahead of competition.

In this course, you will have the opportunity to learn everything on digital payments from industry and subject matter experts. This course covers the fundamentals payment architecture, platform, their operations, switching and communications protocols used for recognizing transactions, and how the worlds of FinTech and new technologies such as Tokenization and Blockchain provides a new outlook in payments

Who is the Course for

  • Anybody needing a deep dive into Payments, Operations and EMV.
  • Business, IT, Engineering and Technical Departments
  • Operations Executives.
  • Developers and Manufacturers of Cards, Terminals and Payment Systems
  • Product Development and Product Marketing Executives
  • Anybody needing a deep dive into the upcoming standards for further Security

Course Content

Day 1: Payments Masterclass

  • Introduction to Payment
  • Payment concepts
  • Traditional and new payment methods
  • Key players in the Payments ecosystem
  • Payment Platforms & Architecture
  • Practical Case Study
  • Assessment

Day 2: EMV Basics, Payment Card Networks & Operations

  • EMV Chip Technology
  • EMV Terms and concepts
  • EMVCo Standards & Specifications
  • Switching and Communications Protocols
  • Transaction Integrity
  • Practical Case Study
  • Assessment

Day 3 & 4: Achieving Back Office Excellence in Digital Payments

  • EFT Overview
  • Card Scheme Operations
  • Card Production & Card Mgt
  • Transaction Settlement
  • Transaction Reporting
  • Responsibilities at Reconciliation
  • Settlement Bank vs Settlement Report
  • Settlement Report vs Transaction Details
  • Transaction Details vs Internal Account
  • Interswitch Network Dispute Management
  • Card Holder Disputes and Chargebacks
  • Arbitration
  • Complaint Handling via the Help Portal
  • Practical Case Study
  • Assessment

Day 5: Fraud Detection & Prevention in Electronic Payments

  • Detecting Fraud in payments, Security technologies
  • Card Present Fraud Types
  • Investigating Card Present Fraud transactions
  • Practical Case Study
  • Assessment

Day 6: Payments Security

  • Security technologies
  • Payments Network Security Components
  • Security and Key Management
  • Malware Management
  • Payments Network Security Best Practices
  • Practical Case Study
  • Assessment

Course Details

  • MODE OF DELIVERY: Virtual
  • TIME: 9:00am - 2:00pm
  • DURATION: 5 days

Course Perks

  • Attendee workbook
  • Hands-on experience with examples and case studies
  • Digital Badge upon completion

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By enrolling in one of our programs, you'll have the chance to learn from leading industry experts and gain the skills needed to succeed in today's competitive job market.

Mentorship

You can also ask all your questions directly, and get your work reviewed by peers and top class world professionals.

Build portfolio

Our faculty comprises leading practitioners who bring current relevant best practices and case studies to sessions that fit into your work schedule and solve real-life problems.

Learning support

We provide 24x7 Learning support from mentors, faculty members and a community of like-minded peers to resolve any conceptual doubts about our programmes or trending issues.

Special guide for you

Explore our Innovative curriculum designed in guidance with industry experts to equip you with job-ready digital skills.

I have been able to understand the Postilion environment and I wish there were more hands-on practicals involved. It's a tremendous value that Interswitch handles payment and switching services that make payment services innovative and interface-friendly. What I liked most about the program was that the facilitators were knowledgeable and engaging and the others were collaborative, helpful, and enthusiastic. The classes were all provided with a high level of interaction and useful information that I can take and apply to my daily work

Mary Adelaja

UBA Bank

For the EFT overview module, I really gained a lot, there are some things I was not conversant with, but after the training, I gained more packets.

Nduka Chukwuma

Zenith Bank

I must say it was an exceptional experience. This program has truly exceeded my expectations in several ways. First and foremost, the quality of the content and the expertise of the instructors were outstanding. The trainers demonstrated a deep understanding of the subject matter and a genuine passion for teaching. They were patient, approachable, and always willing to clarify doubts and provide additional guidance. The training materials were well-structured, comprehensive, and easy to follow, making the learning process smooth and enjoyable.

Kaosarat Aduagba

Interswitch

The Postilion Training has helped to validate my previous knowledge in Payment Systems and also boost my confidence in working in an FEP environment. The manuals can also serve as a reference for me whenever I encounter any challenge while discharging my duties. It also gave me an opportunity to meet colleagues in other places of work, to interact and share useful knowledge within ourselves. Many thanks to Oluwatoyosi and Adegoke for making the experience an unforgettable one. It can only get better

Saheed Taiwo

Jaiz Bank

It was an awesome experience all through the training. The facilitators took the modules excellently. I will always want to come back for refresher courses or any other course by Interswitch.

Oluwatobi Meshioye

UBA Bank

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