Interswitch Skillbase

About this Course

In Africa today, digital disruption continues to reshape financial industries, and businesses are waking up to the immense value and potential risk that data and other external factors brings to their digital business. In addition, competitive forces driving Digital Transformation strategies hamper companies from realizing the full value from their digital initiatives.

This program provides the floor to discuss collectively, strategize, and gain actionable frameworks to not only drive organizational digital strategy, but also to envision next-generation innovation strategies for sustainable growth in your organization and in Africa as a whole.

Who is the Course for

Thought leaders for business leaders, senior managers or entrepreneurs in charge of developing or implementing a digital business transformation strategy.
Mid-to senior-level executives, including senior leaders, business owners, managing directors, regional directors, and those in the fields of business development, innovation, digital, R&D, and operations.
Group Heads leading digital business and transformation in the Digital Business Team, Data Team, Card Business, Operations Team, Internal Control, Merchant System Operations, Engineering, Issuer/Processor Operations, Engineering
Fraud Analysis personnel, Internal Control, Risk Management Personnel
System Architects and Developers
Product Development and Product Marketing
FinTech and Corporate organisations undergoing Digital Transformation

Course Content

Module 1: The Role of Leaders in Executing and Sustaining Digital Transformation

Dynamics of Digital Disruption and Transformation
Challenges facing the Digital Business Transformation Journey In Africa - The workforce and the environment
Competitive Forces Driving and shaping the Digital Landscape in Africa
How digital technologies impact every industry ecosystem (Financial Institutions, Government)

Module 2: Technology Innovations And Trends Fuelling Innovation

The most interesting and promising Fintech ideas shaping Banking & Financial Services
Optimising AI in Retail Banking, Lending and the Payments Landscape
Optimising consumer expenses, credit decisioning and delivering to customer aspirations: Customer-centric Relationship Management

Module 3: Leveraging Data as a Competitive Asset in Digital Transformation

Digital Strategy: Building the Data Journey
Creating Competitive Advantage With Data In Our Digital Economy
Digital Strategy: Data Platforms and Ecosystems
Leveraging analytics for greater market intelligence and scalable decision making (Artificial Intelligence and New Analytical methods)

Module 4: Leveraging Digital Capabilities for Competitive Advantage

Customer needs at the heart of digital services - Adopting the Design Thinking Methodology
Digital Skills required for the Future - Evaluating The Gartner Digital Execution Scorecard

Module 5: Enabling business opportunities by leveraging Innovation, Digital platforms, and Big data

Defining a Data Governance framework to improve data initiatives on Payment Products
Developing a Data Strategy - Monetization of Data across Payment Products
Data, Digital Strategy Execution and the Future: In Service, Channel, and Experience delivery

Module 6: The Digital Leader - Adopting a Digital Mindset

Strategic Initiatives worth driving in 2023

Case Studies & Capstone Project

Course Details

FEES: NGN1,750,000 per participant.
LOCATION: Nairobi, Kenya
MODE OF DELIVERY: On-site
DURATION: 5 days

Course Perks

Attendee workbook
Hands-on experience with examples and case studies

Course Registration

The training programme was engaging and intensely practical, leaning on real-life scenarios that resonated with the day-to-day operations of all attendees.

It was an eye-opener and it made vivid and succinct things that were obscured before the training.

The program delivery is great and the class interaction is good to foster shared knowledge

The programme was very interesting with lots of ideas to look into back at work. While the presenters were excellent, engaging and experienced