Digital Banking, New Payments and Innovation In Financial Services

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Digital Banking, New Payments and Innovation In Financial Services

About The Course

Course Content

Course Details

Course Perks

About this Course

In this intensive course, participants will gain holistic knowledge on trends and opportunities in digitization and its interrelation with todays' banking operations.

This course looks to paint a picture of the past and present of banking and how Fintech has reshaped traditional banking operations

Participants are given a comprehensive, interactive knowledge base and an in-depth understanding of the global banking economy while also delving into marketplace challenges, payment operations and many more.

The case studies that will be discussed during the training are directly related to analyzing, visualizing and managing these elements to further shed light on how digital disruption can affect a company’s entire value chain.

Course Content

Module 1:

An Overview of the Digital Banking Horizon

  • Disruption
  • Ecosystem Model

Introduction and Key Technological trends affecting Financial Services

  • Overview of Digital Transformation
  • Digital Payments Trends
  • Digital Banking and Digitalisation of FIs
  • Understanding Disruption
  • Traditional Disruption Model
  • A New Dimension to Disruption

The Glocal Fintech Era and Impact on Banking Operations

  • Some Global Trends
  • Digital Reach
  • Ecommerce
  • Internet Penetration and Social Media Impacting Purchases
  • The Mobile Payment Landscape
  • Africa FinTECH
  • Proliferation of Alternative Payments

How the Financial Industry has responded to Digitization

  • The 4 Nexus of Forces
  • Convergence between Fintech and the Financial Industry
  • Convergence between Fintech and the Telecom Industry

Network Effects of Technology

  • Overview of Digitisation and Business Sustainability
  • Imapct of Digitization in some markets Globally
  • How the financial Technology Industry has responded to Digitization
  • Case Studies

Value of Platforms and APIs

  • Value of Platforms and APIs
  • The Concept of Platform Ecosystems
  • Products and Platforms
  • The Evolution of Open APIs
  • How Banks are expected to evolve in the Platform and API Era
  • Case Studies

Monetisation of Data

  • Advances in analytics and digital behavior tracking customer behavior and preferences.
  • Advances in analytics and digital behavior tracking customer behavior and preferences.

Course Details

  • MODE OF DELIVERY: significant section of this course will be delivered via learning by case studies - to analyse and appreciate learning. This approach enables participants to learn through in-depth discussion and use collective brainpower to solve big problems.
  • LOCATION: Building 7a, Oko Awo Close, Victoria Island, Lagos
  • DURATION: 3 days

Course Perks

  • Attendee workbook
  • Hands-on experience with examples and case studies
  • Digital Badge upon completion

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Our faculty comprises leading practitioners who bring current relevant best practices and case studies to sessions that fit into your work schedule and solve real-life problems.

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Special guide for you

Explore our Innovative curriculum designed in guidance with industry experts to equip you with job-ready digital skills.

I have been able to understand the Postilion environment and I wish there were more hands-on practicals involved. It's a tremendous value that Interswitch handles payment and switching services that make payment services innovative and interface-friendly. What I liked most about the program was that the facilitators were knowledgeable and engaging and the others were collaborative, helpful, and enthusiastic. The classes were all provided with a high level of interaction and useful information that I can take and apply to my daily work

Mary Adelaja

UBA Bank

For the EFT overview module, I really gained a lot, there are some things I was not conversant with, but after the training, I gained more packets.

Nduka Chukwuma

Zenith Bank

I must say it was an exceptional experience. This program has truly exceeded my expectations in several ways. First and foremost, the quality of the content and the expertise of the instructors were outstanding. The trainers demonstrated a deep understanding of the subject matter and a genuine passion for teaching. They were patient, approachable, and always willing to clarify doubts and provide additional guidance. The training materials were well-structured, comprehensive, and easy to follow, making the learning process smooth and enjoyable.

Kaosarat Aduagba


The Postilion Training has helped to validate my previous knowledge in Payment Systems and also boost my confidence in working in an FEP environment. The manuals can also serve as a reference for me whenever I encounter any challenge while discharging my duties. It also gave me an opportunity to meet colleagues in other places of work, to interact and share useful knowledge within ourselves. Many thanks to Oluwatoyosi and Adegoke for making the experience an unforgettable one. It can only get better

Saheed Taiwo

Jaiz Bank

It was an awesome experience all through the training. The facilitators took the modules excellently. I will always want to come back for refresher courses or any other course by Interswitch.

Oluwatobi Meshioye

UBA Bank

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