Payments Specialized Training: AtmApp

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Payments Specialized Training: AtmApp

Goal of The Course

Who is The Course For

Course Content

Course Details

Course Perks

Prerequisites

To explain how to use the AtmApp terminal-driving interface to perform ATM processing. The course provides an introduction to ATM-related concepts such as states, screens, and downloads, and shows participants how to perform a basic configuration of AtmApp and troubleshoot operational problems.

Who is the Course for

The Payments Specialized Training: AtmApp course is aimed at anyone who will be responsible for adding or modifying ATM-related information such as new terminals and downloads on a Postilion Payments system with AtmApp. This includes anyone responsible for the deployment of ATMs on a payments system with AtmApp.

Course Content

Session 1: Atm-driving revision

  • Configuring the atm-driving framework
  • Customization data
  • Sending customization data to the Atm application

Session 2: AtmApp configuration

  • Configuring the AtmApp application
  • Managing download applications, loadset groups, and loadsets
    • Exporting and importing download applications
    • Adding and editing loadset groups
    • Configuring device-dependent downloads

Session 3: Modifying download applications

  • Configuring FITs
  • Editing screens
    • Screen data
    • Editing screen data
  • Editing states
    • How an ATM transaction is processed
    • Editing state data
  • Adding new currencies
  • Adding new languages
  • Configuring ATM receipts
  • Configuring surcharging
  • Configuring miscellaneous configuration parameters
  • Configuring EMV (if applicable)
  • Configuring the SSF monitoring capability
  • Configuration cautions

Session 4: Daily ATM-driving operations

  • Monitoring terminals
    • Realtime monitor
    • Terminals monitor
    • Tracing
  • Using ATM Commander
  • Batches and cutovers
  • ATM reports

Session 5: Troubleshooting

  • Support cards rejected
  • Transactions consistently fail
  • ATM does not take a load
  • Configuration changes do not take effect
  • Problems experienced with dispensing and cassette configuration
  • Problems experienced with ATM balancing
  • AtmApp cannot process messages received from the ATM

Course Details

  • MODE OF DELIVERY: Instructor-led, practical (lab-based).
  • DURATION: 5 days

Course Perks

  • Attendee workbook
  • Presentation
  • Digital Badge upon completion
  • Virtual machine training environment

Prerequisites

  • Payments Basic Training (including module 5: ATM Driving).

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Explore our Innovative curriculum designed in guidance with industry experts to equip you with job-ready digital skills.

I have been able to understand the Postilion environment and I wish there were more hands-on practicals involved. It's a tremendous value that Interswitch handles payment and switching services that make payment services innovative and interface-friendly. What I liked most about the program was that the facilitators were knowledgeable and engaging and the others were collaborative, helpful, and enthusiastic. The classes were all provided with a high level of interaction and useful information that I can take and apply to my daily work

Mary Adelaja

UBA Bank

For the EFT overview module, I really gained a lot, there are some things I was not conversant with, but after the training, I gained more packets.

Nduka Chukwuma

Zenith Bank

I must say it was an exceptional experience. This program has truly exceeded my expectations in several ways. First and foremost, the quality of the content and the expertise of the instructors were outstanding. The trainers demonstrated a deep understanding of the subject matter and a genuine passion for teaching. They were patient, approachable, and always willing to clarify doubts and provide additional guidance. The training materials were well-structured, comprehensive, and easy to follow, making the learning process smooth and enjoyable.

Kaosarat Aduagba

Interswitch

The Postilion Training has helped to validate my previous knowledge in Payment Systems and also boost my confidence in working in an FEP environment. The manuals can also serve as a reference for me whenever I encounter any challenge while discharging my duties. It also gave me an opportunity to meet colleagues in other places of work, to interact and share useful knowledge within ourselves. Many thanks to Oluwatoyosi and Adegoke for making the experience an unforgettable one. It can only get better

Saheed Taiwo

Jaiz Bank

It was an awesome experience all through the training. The facilitators took the modules excellently. I will always want to come back for refresher courses or any other course by Interswitch.

Oluwatobi Meshioye

UBA Bank

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