Verve Global Operations and Settlement Training

We offer a wide range of educational opportunities to help you succeed in this rapidly-growing field. From payment processing to digital currency, we have a course to fit your needs. Sign up for a course today!

Verve Global Operations and Settlement Training

About The Course

Who is The Course For

About this Course

This course provides a full understanding of all Verve Scheme products, network's and associated Operations.

We will offer in-depth knowledge of product offerings, the roles the different partners play in delivering value and its usage in the market it serves.

Foundational understanding of transaction processing in an Operational Electronic Payment Environment such as Interswitch. This comprehensive interactive training session also aims to facilitate an understanding of Settlement and Reconciliation on the Verve Network in addition to the expected cardholder management processes.

Who is the Course for

Card Business, Card Operations, Customer Service, Card Support & Dispute Resolution Staff

Course Content

Day 1 - Verve Product Knowledge

Physical Payment Instruments

Verve Debit
Verve Contactless
Verve prepaid

Virtual Payment Instruments

eCash
mPin
Paycode

eWallet

Plug in

Platforms

Verve Safetoken
Verve Payday
Verve Rewards
Gift Card
Verveworld (USSD, App, Website)
Verve Acceptance

DAY 2 - Verve Network Operations

Fundamentals of Transaction Processing

EFT Concepts and Stakeholders
Transaction Processing Architecture
Transaction Processing Flows

Payment Transaction Cycle

Transaction Message Protocols
Principles of Authorization and Capture
Payment Cycle flow

Risk Processing for Issuing and Acquiring

Pre-transaction processing risk management
Real-time transaction processing risk management
Post transaction processing risk management

Managing Disputes

Managing disputes on behalf of Cardholders
Managing disputes on behalf of Card Acceptors

Settlement, Reporting and Reconciliation

Settlement System Overview
Reconciliation Process
Reports descriptions
Operational documents

Course Details

LOCATION: Interswitch Limited, Plot 1656c Oko-Awo Street (Interswitch First Annex), Victoria Island, Lagos
DURATION: 2 days

Course Perks

Attendee workbook
Hands-on experience with examples and case studies

Trusted by top digital companies

Driving huge international talent transformation

By enrolling in one of our programs, you'll have the chance to learn from leading industry experts and gain the skills needed to succeed in today's competitive job market.

Mentorship

You can also ask all your questions directly, and get your work reviewed by peers and top class world professionals.

Build portfolio

Our faculty comprises leading practitioners who bring current relevant best practices and case studies to sessions that fit into your work schedule and solve real-life problems.

Learning support

We provide 24x7 Learning support from mentors, faculty members and a community of like-minded peers to resolve any conceptual doubts about our programmes or trending issues.

Special guide for you

Explore our Innovative curriculum designed in guidance with industry experts to equip you with job-ready digital skills.

I have been able to understand the Postilion environment and I wish there were more hands-on practicals involved. It's a tremendous value that Interswitch handles payment and switching services that make payment services innovative and interface-friendly. What I liked most about the program was that the facilitators were knowledgeable and engaging and the others were collaborative, helpful, and enthusiastic. The classes were all provided with a high level of interaction and useful information that I can take and apply to my daily work

Mary Adelaja

UBA Bank

For the EFT overview module, I really gained a lot, there are some things I was not conversant with, but after the training, I gained more packets.

Nduka Chukwuma

Zenith Bank

I must say it was an exceptional experience. This program has truly exceeded my expectations in several ways. First and foremost, the quality of the content and the expertise of the instructors were outstanding. The trainers demonstrated a deep understanding of the subject matter and a genuine passion for teaching. They were patient, approachable, and always willing to clarify doubts and provide additional guidance. The training materials were well-structured, comprehensive, and easy to follow, making the learning process smooth and enjoyable.

Kaosarat Aduagba

Interswitch

The Postilion Training has helped to validate my previous knowledge in Payment Systems and also boost my confidence in working in an FEP environment. The manuals can also serve as a reference for me whenever I encounter any challenge while discharging my duties. It also gave me an opportunity to meet colleagues in other places of work, to interact and share useful knowledge within ourselves. Many thanks to Oluwatoyosi and Adegoke for making the experience an unforgettable one. It can only get better

Saheed Taiwo

Jaiz Bank

It was an awesome experience all through the training. The facilitators took the modules excellently. I will always want to come back for refresher courses or any other course by Interswitch.

Oluwatobi Meshioye

UBA Bank

Be Part of a Learning Community

Become part of our global learning community. Learn and network with digital cohorts - groups. Share your ideas and experience to motivate people throughout your learning journey and build strong relationships.

Join now

cbn image

Skillbase is regulated by the Central Bank of Nigeria