Course Content
- Dynamics of Digital Disruption and Transformation
- Challenges facing the Digital Business Transformation Journey In Africa - The workforce and the environment
- Competitive Forces Driving and shaping the Digital Landscape in Africa
- How digital technologies impact every industry ecosystem (Financial Institutions, Government)
- The most interesting and promising Fintech ideas shaping Banking & Financial Services
- Optimising AI in Retail Banking, Lending and the Payments Landscape
- Optimising consumer expenses, credit decisioning and delivering to customer aspirations: Customer-centric Relationship Management
- Digital Strategy: Building the Data Journey
- Creating Competitive Advantage With Data In Our Digital Economy
- Digital Strategy: Data Platforms and Ecosystems
- Leveraging analytics for greater market intelligence and scalable decision making (Artificial Intelligence and New Analytical methods)
- Customer needs at the heart of digital services - Adopting the Design Thinking Methodology
- Digital Skills required for the Future - Evaluating The Gartner Digital Execution Scorecard
- Defining a Data Governance framework to improve data initiatives on Payment Products
- Developing a Data Strategy - Monetization of Data across Payment Products
- Data, Digital Strategy Execution and the Future: In Service, Channel, and Experience delivery
- Strategic Initiatives worth driving in 2023

